Swanstaff awarded Coventry Contact Service contract

1st February 2016

Swanstaff Recruitment have commenced their contract to run family Contact Services on behalf of Coventry City Council; which began on 1st February 2016.

Swanstaff Recruitment – who already run three “Swan Family” contact centres in Bedford, Lambeth and Houghton Regis, focus on a child-led service which includes a number of innovative practices; including Life Story booklets which support a child’s journey through contact and feedback forum events where children and families are invited to participate in various activities and give their feedback on their contact experiences.

Lucy Glass, Divisional Manager for family services at Swanstaff says “Swanstaff are delighted to be awarded this contract, our mission is to ensure that the child is at the heart of all of our supervised contact services, and that our supervised contact centres are family friendly, incorporating themed rooms and provides a comfortable, relaxed and safe whilst We will ensure we provide Coventry an outstanding service whilst supporting them to achieve efficiencies.”

The Swan Family services in Coventry are available to both local authority and private referrals and services include Supervised and Supported Contact, Asylum Support, Community Contact, Handover and Transport. 

For more information about Swanstaff and their Swan Family services, or to make a referral please visit www.swanfamily.org.uk  or call 01322 618100

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