Swan Family Awarded Bedford Borough Council Contract

27th February 2017

Swanstaff Recruitment has been awarded the contract to run family Contact Services on behalf of Bedford Borough Council.

Swanstaff Recruitment – who already run five contact services in partnership with local councils in Bedfordshire, Lambeth, Coventry, Greenwich and Cardiff, focus on a child-led service which includes a number of innovative practices. These include Life Story booklets which support a child’s journey through contact and feedback forum events where children and families are invited to participate in various activities and give feedback on their contact experiences.

Lucy Glass, Divisional Manager for family services at Swanstaff says “Swanstaff are delighted to be awarded this contract, we already have two centres in the Bedfordshire area and this new contract will enable us to provide for more local families. Our mission is to ensure that the child is at the heart of all of our supervised contact services. We ensure that our centres are family friendly, incorporating themed rooms and providing a comfortable, relaxed and safe environment. We will ensure we provide Bedford Borough Council with an outstanding service whilst supporting them to achieve efficiencies.”

The Swan Family services are available to both local authority and private referrals and services include Supervised and Supported Contact, Asylum Support, Community Contact, Handover and Transport. There are currently 434 children in the borough who are either Looked After Children or have a Child Protection Plan in place that can benefit from the service.

For more information about Swanstaff and their Swan Family services, or to make a referral please visit www.swanfamily.org.uk

Swan family centre Rainbow Room

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